Service Survey

LinkSpot is launching our nationwide service, bringing fast, convenient Internet access to the great outdoors. We are committed to providing a quality, easy-to-use service that meets your needs. Thank-you for taking a few minutes to let us know how we're doing.

1. Did you know LinkSpot service was at this location before you arrived? Yes No
    How did you learn that LinkSpot service was available at this location?

Check-in materials Saw a LinkSpot Brochure
Front Office Staff Received a postcard about LinkSpot
Saw a sign posted Other, Please explain:

2. Where did you use LinkSpot's Service?  

Location Name: State:

Site #:

3. Did LinkSpot's Internet service perform to your expectations? Yes No

On a scale of 1 to 10 how likely are you to recommend LinkSpot service to a friend?

Absolutely -10 1 - Never

   Was LinkSpot's service easy-to-use? Yes No
   If No, please describe your problems:

4. How did you connect your computer to LinkSpot's service?

5. Were you satisfied with: The connection speed? Yes No The value you received? Yes No

6. How often did you use the service to access the Internet?

7. On average, how long did you stay on the Internet each session?

8. What was your primary reason for using the Internet? (please check all that apply):

Email Send/receive photos Surf the web Download files (FTP)
Research Banking/finances Instant message, chat rooms, on-line games
Other Please explain:

9. Will you use LinkSpot's service again where available? Yes No

10. Would availability of LinkSpot service influence your decision on where to stay (other factors equal)? Yes No

11. Type of Computer:
Configuration
Type
Operating System

12. Accommodations/Vehicle       I travel: For pleasure Weekends For business Full-timer

Please provide contact information. This is especially important if we need to follow up with you because of a problem with LinkSpot's service.

Name: Email:

I would like to be on LinkSpot's mailing list, and receive updates on locations that have LinkSpot service:

I would like to see LinkSpot service available at the following location:

Name: City: State:

Comments:


All submissions, including user comments, include permission for LinkSpot to use such this information in promotional or other activities. The identity of the submitter will be removed unless explicit permission is obtained.